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Bastian Hofmann
044e23e707
This updates all screenshots, cleans up the structure, adds proper title case and updates reference to UI placements'
23 lines
1.2 KiB
Markdown
23 lines
1.2 KiB
Markdown
---
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title: Premium Tier
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weight: 19
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partition: cloud
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aliases:
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- /documentation/cloud/premium/
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---
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# Qdrant Cloud Premium Tier
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Qdrant Cloud offers an optional premium tier for customers who require additional features and better SLA support levels. The premium tier includes:
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* **24/7 Support**: Our support team is available around the clock to help you with any issues you may encounter (compared to 10x5 in standard).
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* **Shorter Response Times**: Premium customers receive priority support and can expect faster response times, with shorter SLAs.
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* **99.9% Uptime SLA**: We guarantee 99.9% uptime for your Qdrant Cloud clusters (compared to 99.5% in standard).
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* **Single Sign-On (SSO)**: Premium customers can use their existing SSO provider to manage access to Qdrant Cloud.
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* **VPC Private Links**: Premium customers can connect their Qdrant Cloud clusters to their VPCs using private links (AWS only).
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* **Storage encryption with shared keys**: Premium customers can encrypt their data at rest using their own keys (AWS only).
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Please refer to the [Qdrant Cloud SLA](https://qdrant.to/sla/) for a detailed definition on uptime and support SLAs.
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If you are interested in switching to Qdrant Cloud Premium, please [contact us](/contact-us/) for more information.
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