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26 lines
1.7 KiB
Markdown
26 lines
1.7 KiB
Markdown
---
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title: Premium Tier
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short_description: "Upgrade to Qdrant Cloud Premium for 24/7 support, higher uptime SLAs, SSO, VPC private links, and customer-managed encryption keys."
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description: "Qdrant Cloud Premium adds 24/7 support, stronger uptime SLAs, SSO, VPC private links, multi-AZ topology, and customer-managed encryption keys."
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weight: 260
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partition: deploy
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aliases:
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- /documentation/cloud/premium/
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---
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# Qdrant Cloud Premium Tier
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Qdrant Cloud offers an optional premium tier for customers who require additional features and better SLA support levels. The premium tier includes:
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* **24/7 Support**: Our support team is available around the clock to help you with any issues you may encounter (compared to 10x5 in standard).
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* **Shorter Response Times**: Premium customers receive priority support and can expect faster response times, with shorter SLAs.
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* **99.9% Uptime SLA**: We guarantee 99.9% uptime for your Qdrant Cloud clusters (compared to 99.5% in standard).
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* **Single Sign-On (SSO)**: Premium customers can use their existing SSO provider to manage access to Qdrant Cloud.
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* **VPC Private Links**: Premium customers can connect their Qdrant Cloud clusters to their VPCs using private links.
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* **Storage encryption with shared keys**: Premium customers can encrypt their data at rest using their own keys.
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* **Topology Aware Multi-AZ Setup**: Premium customers can deploy their clusters across multiple availability zones for higher availability and resilience. This guarantees a **99.95% uptime SLA** for Multi-AZ clusters.
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Please refer to the [Qdrant Cloud SLA](https://qdrant.to/sla/) for a detailed definition on uptime and support SLAs.
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If you are interested in switching to Qdrant Cloud Premium, please [contact us](/contact-us/) for more information.
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