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11 lines
576 B
Markdown
11 lines
576 B
Markdown
---
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title: Customer Support and Sales Optimization
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icon: customer-service
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custom_link_name: Sentence Embeddings for Customer Support
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custom_link: https://blog.floydhub.com/automate-customer-support-part-one/
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---
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Current advances in NLP can reduce the retinue work of customer service by up to 80 percent.
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No more answering the same questions over and over again. A chatbot will do that, and people can focus on complex problems.
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But not only automated answering, it is also possible to control the quality of the department and automatically identify flaws in conversations.
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