mirror of
https://github.com/qdrant/landing_page.git
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trean
282858de99
* add support tiers to the pricing page * round corner for collapsed section when no footer is present * upd table icons; responsiveness fixes
111 lines
2.6 KiB
Markdown
111 lines
2.6 KiB
Markdown
---
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label: Enterprise Support
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title: Support & Reliability
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tiers:
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- id: community
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name: Community
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highlight: false
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bold: false
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- id: standard
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name: Standard
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highlight: false
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bold: false
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- id: premium
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name: Premium
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highlight: false
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bold: false
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- id: enterprise
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name: Enterprise
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highlight: false
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bold: false
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sections:
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- name: Pricing
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features:
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- name: Price
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community: Free
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standard: Included with Paid Tier
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premium: On Request
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enterprise: On Request
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- name: Availability & Uptime
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features:
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- name: Helpdesk Hours
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community: Discord Only
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standard: 10h/day (Business Hours)
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premium: 24/7, 365
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enterprise: 24/7, 365
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- name: Uptime SLA
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community: false
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standard: 99.5%
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premium: 99.9% (99.95% Multi-AZ)
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enterprise: Custom
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- name: Response SLA
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features:
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- name: Severity 1 (Full service outage)
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community: false
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standard: 4h (Business Hours)
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premium: 1h (24/7)
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enterprise: Custom
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- name: Support Channels
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features:
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- name: Email / Ticket Portal
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community: false
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standard: true
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premium: true
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enterprise: true
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- name: Private Slack / Discord / Teams
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community: false
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standard: false
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premium: true
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enterprise: true
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- name: Advisory Services
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features:
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- name: Migration Support
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community: false
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standard: true
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premium: true
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enterprise: true
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- name: Architecture Reviews
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community: false
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standard: false
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premium: true
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enterprise: true
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- name: Performance Consulting
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community: false
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standard: false
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premium: true
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enterprise: true
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- name: Add-Ons
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features:
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- name: Forward Deployed Engineer
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community: false
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standard: false
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premium: Optional
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enterprise: Optional
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- name: Infrastructure/Security
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features:
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- name: SSO
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community: false
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standard: false
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premium: true
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enterprise: true
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- name: VPC Private Links
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community: false
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standard: false
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premium: true
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enterprise: true
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- name: Multi-AZ Deployment
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community: false
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standard: false
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premium: true
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enterprise: true
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- name: Encryption with Shared Keys
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community: false
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standard: false
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premium: true
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enterprise: true
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button:
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text: Talk to Our Team
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url: /contact-us/
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sitemapExclude: true
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---
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