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daniel-azoulai
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## Building AI agents that drive both revenue and support outcomes
[Alhena AI](https://alhena.ai/) is redefining the ecommerce experience through intelligent agents that assist customers before and after a purchase. On the front end, these agents help users find the perfect product based on nuanced preferences. On the back end, they resolve complex support queries without escalating to a human.
<a href="https://alhena.ai/" target="_blank">Alhena AI</a> is redefining the ecommerce experience through intelligent agents that assist customers before and after a purchase. On the front end, these agents help users find the perfect product based on nuanced preferences. On the back end, they resolve complex support queries without escalating to a human.
To deliver this experience, Alhena must combine natural language understanding, context-aware retrieval, and high-performance infrastructure. That means building agents that are not only fast and accurate, but also scalable across customers with vastly different catalogs and architectures.