| Hospitality & Travel |
Discover how Qdrant's vector search technology can transform the hospitality and travel industry by enhancing personalization, improving content discovery, and optimizing fraud detection. |
/hospitality-and-travel/ |
/hospitality-and-travel/social-preview.png |
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| Travel & Hospitality |
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Scales |
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Deliver fast and accurate semantic search |
"Hip modern bar near the beach" doesn’t work with keyword search. Qdrant enables semantic understanding, real-time availability, and hybrid search that’s predictably fast. |
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| Talk to an Expert |
/contact-us/ |
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| Read the Docs |
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Python |
# Hybrid venue search with availability
results = client.query_points(
collection_name="venues",
prefetch=[
Prefetch(query=dense_emb, using="dense", limit=100),
Prefetch(query=sparse_emb, using="sparse", limit=100),
],
query=FusionQuery(fusion=Fusion.RRF),
query_filter=Filter(must=[
FieldCondition("available", match=MatchValue(True)),
FieldCondition("city", match=MatchValue("Paris")),
FieldCondition("rating", range=Range(gte=4.0)),
FieldCondition("price_per_night",
range=Range(lte=300.0)),
]),
limit=20,
)
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Step 1 |
Embed - Parse + Embed Document |
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Step 2 |
Search - Semantic Search + Strict Filter |
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Filter |
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Step 3 |
Rank - Rank + Rerank (Optional) |
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List |
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Step 4 |
Result - Evidence-based Match |
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Check |
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Ultra-low latency |
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Filter |
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Hybrid Search |
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Rocket |
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Billion+ Vector Scale |
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Dollar |
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Native inference capability |
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testimonials |
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“With a billion+ user-generated, multimodal reviews from 100s of millions of MAUs, you need a way to bring it together.” |
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| Rahul Todkar |
Head of Data and AI, Tripadvisor |
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Rahul Todkar avatar |
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2-3x |
Revenue |
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1B+ |
Reviews Indexed |
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Tripadvisor logo |
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review |
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true |
“Since running it in production, it's probably been one of the most frictionless parts of the stack.” |
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| Patrick Lombardo |
Staff ML Engineer, Opentable |
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| /img/hospitality-and-travel/customer2.svg |
Patrick Lombardo avatar |
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Fast, Predictable Response Latency |
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>60K |
Searched with Precision Filtering |
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OpenTable logo |
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Why Teams Choose Qdrant |
Legacy Search Engines Weren't Built for How Travelers Think |
Keyword search, rigid filters, and batch pipelines break under the demands of modern travel platforms. Teams running semantic search, AI assistants, and real-time inventory hit the same walls. |
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Gauge |
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Real-Time Updates Spike Your Latency |
Batch inventory updates can spike P95 latency. Availability changes for hotels and restaurants can't wait for reindexing.<br><br>Qdrant's real-time payload updates change availability, pricing, and inventory without touching the index. |
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Filter |
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Structured Filters Can't Capture Intent |
Travelers search semantically (e.g. "romantic rooftop dinner.") Even 600+ filterable attributes can still miss unstructured intent.<br><br>Qdrant's hybrid search combines semantic understanding with structured filters for amenities, location, and availability. |
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caseStudies |
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Why People Migrate to Qdrant |
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“We couldn’t provide high quality, fast retrieval ” |
Write performance with legacy, Java-based search engines couldn’t keep up. |
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“Vector search must adapt to different workloads” |
Fine-tuning configurations at the collection level is crucial for varied AI applications |
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“RAM Usage Spiked Costs” |
Quantization and memory mapping enables customers to reduce RAM usage, meeting cost goals |
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contactUs |
| get-contacted |
Evaluating Migration? |
Our solutions engineers do technical deep-dives with Travel and Hospitality tech teams weekly. |
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| Book a Session |
/contact-us/ |
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What you can build with Qdrant |
From AI concierges to semantic property search, travel and hospitality teams combine Qdrant's retrieval primitives to deliver experiences keyword search never could. |
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description |
chips |
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Search |
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AI-Powered Discovery |
"Find me a romantic rooftop restaurant with a view in Rome" returns ranked results that understand ambiance, cuisine, and location intent. RAG over reviews grounds AI responses in real guest experiences. |
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link |
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Hybrid Search |
/documentation/search/hybrid-queries/ |
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link |
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Payload Filters |
/documentation/search/filtering/ |
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link |
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Reciprocal Rank Fusion (RRF) |
/documentation/search/hybrid-queries/#reciprocal-rank-fusion-rrf |
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chips |
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File |
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Semantic Venue Search |
"Competition lap pool" or "hip modern bar" aren't filterable fields. Dense embeddings over reviews and descriptions surface properties matching intent. |
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Semantic-Search |
/documentation/search/text-search/#semantic-search |
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Handshake |
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Personalized Recommendations |
Capture dining style, travel patterns, and review history. Surface personalized recommendations, updated with every interaction. |
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Recommend API |
/documentation/search/explore/#recommendation-api |
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Discovery API |
/documentation/search/explore/#discovery-api |
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How It Works Under the Hood |
Architecture patterns with API examples for travel and hospitality search, recommendations, and multi-tenancy. |
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Hybrid Search |
Guest intent is part structured (dates, location, price) and part unstructured ("romantic," "family-friendly," "hip vibe"). This pattern fuses semantic and keyword retrieval with structured inventory filters in a single query. |
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| /documentation/search/hybrid-queries/?q=hybrid#hybrid-search |
View Full Example |
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Dense Vectors |
Semantic understanding of reviews and descriptions |
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Sparse Vectors (BM25/SPLADE) |
For exact terms (e.g. cuisine, chain, amenity names) |
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Python |
# Hybrid venue search with availability
results = client.query_points(
collection_name="venues",
prefetch=[
Prefetch(query=dense_emb, using="dense", limit=100),
Prefetch(query=sparse_emb, using="sparse", limit=100),
],
query=FusionQuery(fusion=Fusion.RRF),
query_filter=Filter(must=[
FieldCondition("available", match=MatchValue(True)),
FieldCondition("city", match=MatchValue("Paris")),
FieldCondition("rating", range=Range(gte=4.0)),
FieldCondition("price_per_night",
range=Range(lte=300.0)),
]),
limit=20,
)
|
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description |
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steps |
language |
code |
| 1 |
RAG-Powered AI Concierge |
Ground AI assistants in real guest reviews and venue data. This is the pattern OpenTable uses for Concierge: vectorize review chunks, retrieve relevant context per question, and generate grounded answers that reflect actual guest experiences. |
| href |
text |
| /blog/case-study-opentable/ |
View Full Example |
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description |
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Hybrid retrieval for reviews |
Dense + sparse captures vibe and specifics |
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description |
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Scoped filtering |
Retrieve only reviews for what’s being asked about |
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Real-time payload updates |
Quickly Index New Reviews to Avoid Stale Recommendations |
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Python |
# RAG: retrieve review context for AI assistant
review_chunks = client.query_points(
collection_name="review_chunks",
prefetch=[
Prefetch(query=question_emb, using="dense",
limit=50),
Prefetch(query=question_sparse, using="sparse",
limit=50),
],
query=FusionQuery(fusion=Fusion.RRF),
query_filter=Filter(must=[
FieldCondition("venue_id",
match=MatchValue("restaurant_456")),
]),
limit=10,
)
# Feed to LLM with grounded context
context = "\n".join([r.payload["text"]
for r in review_chunks.points])
answer = llm.generate(
f"Based on reviews: {context}\n"
f"Question: {user_question}"
)
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Geo-Partitioned Search |
Custom shard keys partition inventory by region so queries stay local, with cross-region discovery when users browse globally. |
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| /documentation/search/filtering/#geo |
View Full Example |
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Custom shard keys by region |
Geo-hash or country code — queries stay local to the shard |
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Cross-region discovery |
Search across shards when users browse globally |
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Time-based sharding for seasonal inventory |
Easy deletion of expired listings without reindexing |
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Python |
# Geo-partitioned collection
client.create_collection(
"global_venues",
vectors_config=VectorParams(
size=1536, distance="Cosine"),
sharding_method=ShardingMethod.CUSTOM,
)
# Create region shard
client.create_shard_key(
"global_venues",
shard_key="europe_west",
)
# Upsert with region routing
client.upsert(
"global_venues",
points=[PointStruct(
id=1,
vector=venue_embedding,
payload={
"region": "europe_west",
"city": "Barcelona",
"type": "hotel",
"available": True,
},
)],
shard_key_selector="europe_west",
)
# Query scoped to region
client.query_points(
"global_venues",
query=embedding,
shard_key_filter=["europe_west"],
limit=20,
)
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Powering Search For |
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| src |
alt |
| /img/hospitality-and-travel/open-table-light.svg |
OpenTable logo |
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icon |
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alt |
| /img/hospitality-and-travel/tripadvisor-light.svg |
Tripadvisor logo |
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icon |
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| src |
alt |
| /img/hospitality-and-travel/sprinklr-light.svg |
Sprinklr logo |
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testimonials |
| testimonials |
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review |
author |
metric |
logo |
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false |
“Qdrant not only delivered on our performance requirements, but also kept costs in check” |
| name |
role |
avatar |
| Raghav Sonavane |
Associate Director ML, Sprinklr |
| src |
alt |
| /img/hospitality-and-travel/customer3.svg |
Raghav Sonavane avatar |
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90% |
Faster Indexing Time |
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30% |
Lower Retrieval Costs |
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| /img/hospitality-and-travel/sprinklr.svg |
Sprinklr logo |
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| faq |
FAQs |
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answer |
| 0 |
How Does Qdrant Handle Real-Time Availability Updates Without Latency Spikes? |
Qdrant separates payload updates from vector indexing. When a hotel room sells out or a restaurant table fills, you update the availability payload field directly. This doesn't trigger reindexing, so your search latency stays flat. Teams processing millions of inventory changes per day use this to keep results accurate to the second without the P95 spikes batch reindexing causes. |
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question |
answer |
| 1 |
Can Qdrant Scale to Billions of Review Embeddings? |
Yes. Travel platforms generate massive embedding volumes from reviews, listings, and images. Qdrant's quantization options (scalar for 4× compression, binary for 32×) and disk offloading keep this manageable at scale. Tripadvisor, for example, uses Qdrant to unlock insights from over a billion user-generated contributions and hundreds of millions of images across its AI-powered travel platform. |
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question |
answer |
| 2 |
How Does Hybrid Search Work for Travel Discovery? |
Travel search is part structured (dates, location, price, rating) and part unstructured ("hip modern bar" or "romantic rooftop dinner"). Qdrant's hybrid search fuses dense vectors (semantic understanding from reviews and descriptions), sparse vectors (BM25 keyword matching for exact terms), and metadata filters (location, availability, price) in a single query using RRF fusion. |
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question |
answer |
| 3 |
What Deployment Options Are There? |
Qdrant supports managed cloud, BYOC (any cloud with Kubernetes), hybrid cloud, on-prem, and edge. Custom shard keys enable geo-partitioned architectures where queries stay region-local for low latency. Multi-AZ deployment on Premium tier provides a 99.9% uptime SLA. Qdrant is SOC2 and GDPR compliant, and an EU-based company. |
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button |
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Talk to an expert about <span>Travel and Hospitality</span> retrieval. |
We'll show you the architecture that fits. |
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| Talk to an Expert |
/contact-us/ |
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