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landing_page/qdrant-landing/content/documentation/cloud-premium.md
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kanungleandAbdon Pijpelink 544708f293 Restructure Docs - Stage 4a (#2280) 
* create Develop and Deploy tabs; move Operations; re-weight pages

* move capacity planning page; create section dropdown content

* added aliases to frontmatter

* update link references to new canonical links; maintain anchoring

* address remaining link issues and errors

* fix outlier tutorial reference issue

* Treat 'develop' and 'deploy' as a unified search space

* fix some frontmatter aliases

* add section header redirects

* fix 'Operations' redirect to go to 'Deploy' tab

* update redirects file for * pattern

* add :splat to redirect references

* Add wildcard to each entry in _redirects file

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Co-authored-by: Abdon Pijpelink <abdon.pijpelink@qdrant.com>
2026-04-20 18:03:45 +02:00

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Premium Tier 260 deploy
/documentation/cloud/premium/

Qdrant Cloud Premium Tier

Qdrant Cloud offers an optional premium tier for customers who require additional features and better SLA support levels. The premium tier includes:

  • 24/7 Support: Our support team is available around the clock to help you with any issues you may encounter (compared to 10x5 in standard).
  • Shorter Response Times: Premium customers receive priority support and can expect faster response times, with shorter SLAs.
  • 99.9% Uptime SLA: We guarantee 99.9% uptime for your Qdrant Cloud clusters (compared to 99.5% in standard).
  • Single Sign-On (SSO): Premium customers can use their existing SSO provider to manage access to Qdrant Cloud.
  • VPC Private Links: Premium customers can connect their Qdrant Cloud clusters to their VPCs using private links.
  • Storage encryption with shared keys: Premium customers can encrypt their data at rest using their own keys.
  • Topology Aware Multi-AZ Setup: Premium customers can deploy their clusters across multiple availability zones for higher availability and resilience. This guarantees a 99.95% uptime SLA for Multi-AZ clusters.

Please refer to the Qdrant Cloud SLA for a detailed definition on uptime and support SLAs.

If you are interested in switching to Qdrant Cloud Premium, please contact us for more information.

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