Qdrant Cloud Premium Tier

Qdrant Cloud offers an optional premium tier for customers who require additional features and better SLA support levels. The premium tier includes:

24/7 Support: Our support team is available around the clock to help you with any issues you may encounter (compared to 10x5 in standard).
Shorter Response Times: Premium customers receive priority support and can expect faster response times, with shorter SLAs.
99.9% Uptime SLA: We guarantee 99.9% uptime for your Qdrant Cloud clusters (compared to 99.5% in standard).
Single Sign-On (SSO): Premium customers can use their existing SSO provider to manage access to Qdrant Cloud.
VPC Private Links: Premium customers can connect their Qdrant Cloud clusters to their VPCs using private links.
Storage encryption with shared keys: Premium customers can encrypt their data at rest using their own keys.
Topology Aware Multi-AZ Setup: Premium customers can deploy their clusters across multiple availability zones for higher availability and resilience. This guarantees a 99.95% uptime SLA for Multi-AZ clusters.

Please refer to the Qdrant Cloud SLA for a detailed definition on uptime and support SLAs.

If you are interested in switching to Qdrant Cloud Premium, please contact us for more information.