landing_page/qdrant-landing/content/use-cases/customer-support-optimization.md

title, icon, custom_link_name, custom_link, sitemapExclude

title	icon	custom_link_name	custom_link	sitemapExclude
Customer Support and Sales Optimization	customer-service	Sentence Embeddings for Customer Support	https://blog.floydhub.com/automate-customer-support-part-one/	True

Current advances in NLP can reduce the retinue work of customer service by up to 80 percent. No more answering the same questions over and over again. A chatbot will do that, and people can focus on complex problems. But not only automated answering, it is also possible to control the quality of the department and automatically identify flaws in conversations.