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Abdon Pijpelink
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* Add encryption at rest docs for Managed Cloud * Make instructions more high-level * Review feedback
1.9 KiB
1.9 KiB
title, short_description, description, weight, partition, aliases
| title | short_description | description | weight | partition | aliases | |
|---|---|---|---|---|---|---|
| Premium Tier | Upgrade to Qdrant Cloud Premium for 24/7 support, higher uptime SLAs, SSO, VPC private links, and customer-managed encryption keys. | Qdrant Cloud Premium adds 24/7 support, stronger uptime SLAs, SSO, VPC private links, multi-AZ topology, and customer-managed encryption keys. | 260 | deploy |
|
Qdrant Cloud Premium Tier
Qdrant Cloud offers an optional premium tier for customers who require additional features and better SLA support levels. The premium tier includes:
- 24/7 Support: Our support team is available around the clock to help you with any issues you may encounter (compared to 10x5 in standard).
- Shorter Response Times: Premium customers receive priority support and can expect faster response times, with shorter SLAs.
- 99.9% Uptime SLA: We guarantee 99.9% uptime for your Qdrant Cloud clusters (compared to 99.5% in standard).
- Single Sign-On (SSO): Premium customers can use their existing SSO provider to manage access to Qdrant Cloud.
- VPC Private Links: Premium customers can connect their Qdrant Cloud clusters to their VPCs using private links.
- Storage encryption with shared keys: Premium customers can encrypt their data at rest using their own keys.
- Topology Aware Multi-AZ Setup: Premium customers can deploy their clusters across multiple availability zones for higher availability and resilience. This guarantees a 99.95% uptime SLA for Multi-AZ clusters. Multi-AZ is independent of replication factor; see Multi-AZ Deployments for the distinction.
Please refer to the Qdrant Cloud SLA for a detailed definition on uptime and support SLAs.
If you are interested in switching to Qdrant Cloud Premium, please contact us for more information.