Add docs for private cloud and premium tier

2026-09-30 16:38:31 +02:00 · 2024-09-05 15:17:16 +02:00
parent 9c3ae0dbb2
commit f7f74b0afa
18 changed files with 1969 additions and 20 deletions
@@ -3,7 +3,7 @@ title: Authentication
 weight: 30
 ---

-# Authenticating to Qdrant Cloud
+# Database Authentication in Qdrant Managed Cloud

 This page shows you how to use the Qdrant Cloud Console to create a custom API key for a cluster. You will learn how to connect to your cluster using the new API key.

@@ -34,7 +34,7 @@ In this case vectors will be stored on the disc in memory-mapped files, and only
 The amount of available RAM will significantly affect the performance of the search.
 As a rule of thumb, if you keep 2 times less vectors in RAM, the search latency will be 2 times lower.

-The speed of disks is also important. [Let us know](mailto:cloud@qdrant.io) if you have special requirements for a high-volume search.
+The speed of disks is also important. [Let us know](/documentation/support/) if you have special requirements for a high-volume search.

 ## Sub-groups oriented configuration

@@ -37,4 +37,4 @@ Note, that it is currently not possible to horizontally scale down the cluster i

 We will be glad to consult you on an optimal strategy for scaling.

-[Let us know](mailto:cloud@qdrant.io) your needs and decide together on a proper solution.
+[Let us know](/documentation/support/) your needs and decide together on a proper solution.
@@ -0,0 +1,17 @@
+---
+title: Premium Tier
+weight: 66
+---
+
+# Qdrant Cloud Premium Tier
+
+Qdrant Cloud offers an optional premium tier for customers who require additional features and better SLA support levels. The premium tier includes:
+
+* **24/7 Support**: Our support team is available around the clock to help you with any issues you may encounter.
+* **Shorter Response Times**: Premium customers receive priority support and can expect faster response times, with shorter SLAs.
+* **99.9% Uptime SLA**: We guarantee 99.9% uptime for your Qdrant Cloud clusters.
+* **Single Sign-On (SSO)**: Premium customers can use their existing SSO provider to manage access to Qdrant Cloud.
+* **VPC Private Links**: Premium customers can connect their Qdrant Cloud clusters to their VPCs using private links (AWS only).
+* **Storage encryption with shared keys**: Premium customers can encrypt their data at rest using their own keys (AWS only).
+
+If you are interested in using switch to Qdrant Cloud Premium, please [contact us](/contact-us/) for more information.
@@ -52,3 +52,19 @@ If you use multiple accounts for different purposes, it is a good idea to give t
 ### Deleting an account

 When you delete an account, all database clusters and associated data will be deleted.
+
+## Enterprise Single-Sign-On (SSO)
+
+Qdrant Cloud supports Enterprise Single-Sign-On for Premium Tier customers. The following providers are supported:
+
+* Active Directory/LDAP
+* ADFS
+* Azure Active Directory Native
+* Google Workspace
+* OpenID Connect
+* Okta
+* PingFederate
+* SAML
+* Azure Active Directory
+
+Enterprise Sign-On is available as an add-on for [Premium Tier](/documentation/cloud/premium/) customers. If you are interested in using SSO, please [contact us](/contact-us/).
@@ -1,15 +0,0 @@
---
-title: Cloud Support
-weight: 99
-aliases:
---
-
-# Qdrant Cloud Support and Troubleshooting
-
-All Qdrant Cloud users are welcome to join our [Discord community](https://qdrant.to/discord/). Our Support Engineers are available to help you anytime.
-
-![Discord](/documentation/cloud/discord.png)
-
-Paid customers can also contact support directly. Links to the support portal are available in the Qdrant Cloud Console.
-
-![Support Portal](/documentation/cloud/support-portal.png)