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+![Tavus Overview](/blog/case-study-tavus/tavus-bento-box-dark.jpg)
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 ## How Tavus delivered human-grade conversational AI with edge retrieval on Qdrant

 Tavus is a human–computer research lab building CVI, the [Conversational Video Interface](https://www.tavus.io/). CVI presents a face-to-face AI that reads tone, gesture, and on-screen context in real time, allowing for humans to interface with powerful, functional AI like never before. The team’s north star was simple to say and hard to ship: conversations should feel natural. That meant tracking conversational dynamics like utterance-to-utterance timing, back-channeling, and turn-taking while grounding replies in a customer’s private knowledge.