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Add support tier cross ref to cloud support docs page
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@@ -24,6 +24,8 @@ Paying customers have access to our Support team. Links to the support portal ar
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Support is handled via **Jira Service Management (JSM)**. When creating a support ticket, you will be asked to select a request type and provide information to help us understand and prioritize your issue.
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Support is handled via **Jira Service Management (JSM)**. When creating a support ticket, you will be asked to select a request type and provide information to help us understand and prioritize your issue.
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For more information on our different support tiers and their included services and SLAs, have a look at our [Pricing Page](/pricing/).
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### Request Type
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### Request Type
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The form allows you to specify what your ticket is about:
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The form allows you to specify what your ticket is about:
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