add support tiers to the pricing page (#2443)

* add support tiers to the pricing page * round corner for collapsed section when no footer is present * upd table icons; responsiveness fixes
2026-10-10 21:38:30 +02:00 · 2026-06-26 15:07:32 +02:00
parent 44bf1f472b
commit 282858de99
8 changed files with 438 additions and 34 deletions
@@ -0,0 +1,110 @@
+---
+label: Enterprise Support
+title: Support & Reliability
+tiers:
+  - id: community
+    name: Community
+    highlight: false
+    bold: false
+  - id: standard
+    name: Standard
+    highlight: false
+    bold: false
+  - id: premium
+    name: Premium
+    highlight: false
+    bold: false
+  - id: enterprise
+    name: Enterprise
+    highlight: false
+    bold: false
+sections:
+  - name: Pricing
+    features:
+      - name: Price
+        community: Free
+        standard: Included with Paid Tier
+        premium: On Request
+        enterprise: On Request
+  - name: Availability & Uptime
+    features:
+      - name: Helpdesk Hours
+        community: Discord Only
+        standard: 10h/day (Business Hours)
+        premium: 24/7, 365
+        enterprise: 24/7, 365
+      - name: Uptime SLA
+        community: false
+        standard: 99.5%
+        premium: 99.9% (99.95% Multi-AZ)
+        enterprise: Custom
+  - name: Response SLA
+    features:
+      - name: Severity 1 (Full service outage)
+        community: false
+        standard: 4h (Business Hours)
+        premium: 1h (24/7)
+        enterprise: Custom
+  - name: Support Channels
+    features:
+      - name: Email / Ticket Portal
+        community: false
+        standard: true
+        premium: true
+        enterprise: true
+      - name: Private Slack / Discord / Teams
+        community: false
+        standard: false
+        premium: true
+        enterprise: true
+  - name: Advisory Services
+    features:
+      - name: Migration Support
+        community: false
+        standard: true
+        premium: true
+        enterprise: true
+      - name: Architecture Reviews
+        community: false
+        standard: false
+        premium: true
+        enterprise: true
+      - name: Performance Consulting
+        community: false
+        standard: false
+        premium: true
+        enterprise: true
+  - name: Add-Ons
+    features:
+      - name: Forward Deployed Engineer
+        community: false
+        standard: false
+        premium: Optional
+        enterprise: Optional
+  - name: Infrastructure/Security
+    features:
+      - name: SSO
+        community: false
+        standard: false
+        premium: true
+        enterprise: true
+      - name: VPC Private Links
+        community: false
+        standard: false
+        premium: true
+        enterprise: true
+      - name: Multi-AZ Deployment
+        community: false
+        standard: false
+        premium: true
+        enterprise: true
+      - name: Encryption with Shared Keys
+        community: false
+        standard: false
+        premium: true
+        enterprise: true
+button:
+  text: Talk to Our Team
+  url: /contact-us/
+sitemapExclude: true
+---